Mia Bacalar Luxury Resort & Spa, Bacalar ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Carretera Federal Bacalar-Xtomoc, Bacalar, Mexico, 77930

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite

Max:

3 persons

810 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Deluxe Room

Max:

3 persons

595 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

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King Suite

Max:

2 persons

345 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Private pool

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Bacalar 2.9 mi

Airports

Chetumal International (ctm) 25.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Experience

“I had a wonderful experience at the spa, where I booked a massage on the dock by the lagoon. The ambiance was serene and the service excellent. The treatments felt luxurious and the location made it an lovely experience—perfect for relaxation.” view full review

Delicious Dining Options

“I thoroughly enjoyed dining at the resort's restaurant. The food was amazing, showcasing delicious Mexican flavors with a Caribbean twist. Each dish was beautifully presented, and the restaurant offered a amazing view across the lagoon, enhancing the overall dining experience.” view full review

Spacious and Elegant Rooms

“I stayed in a grand Je’ex suite, and it was absolutely stunning. The room was spacious with a large terrace and had all the amenities I needed, including a beautiful Jacuzzi that made my stay even more enjoyable. The design and decor were great!” view full review

Active Water Sports

“The hotel offered fantastic options for water activities. I had a blast using the kayaks and paddleboards, which were easily accessible. It was a great way to enjoy the beautiful lagoon while staying active during my trip.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Currency exchange
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Water sports
Yoga class

Services

Paid shuttle service
Pet amenities available
Room service
Housekeeping
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities

Children

Children's menu

Spa & Leisure

Outdoor swimming pool
Sun loungers
Live entertainment
Garden area
Spa & wellness center
Sauna
Jacuzzi
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Carretera Federal Bacalar-Xtomoc, Bacalar, Mexico, 77930

Map view

street view

Carretera Federal Bacalar-Xtomoc, Bacalar, Mexico, 77930

City landmarks

South of Cancun near Chetumal

Lago Bacalar

3100 ft

Rancho Bacalar

1.3 mi

Museums

Fort San Felipe Bacalar

2.9 mi

Fortress

2.0 mi

Cenote Azul

2.0 mi

Av 1

Balneario Ecologico

2.5 mi

Av 1

Natural Protected Area

2.5 mi

Playa parque ecologico

2.5 mi

Mercado Municipal de Bacalar

2.6 mi

Iglesia Adventista del Septimo Dia

2.7 mi

Lake

Bacalar

2.9 mi

Iglesia National Presbiteriana de Mexico A.R EMANUEL

2.8 mi

Public Pier

2.8 mi

Church

Parroquia de San Joaquin

2.8 mi

Cenote de la Bruja

3.0 mi

Museums

Museo del Fuerte de San Felipe

2.9 mi

General Angel Remigio Rosado

2.9 mi

BACALAR Sign

3.0 mi

Amphitheatre

3.0 mi

love bacalar souvenirs

3.0 mi

Nicole grafiti foto

3.0 mi

Park with view of old boardwalk

3.1 mi

77930

Muelle Mirador Publico de Bacalar

3.1 mi

Nearby

Lake Bacalar

300 ft

Restaurants

Los Hechizos

1100 ft

Inside Hotel Rancho Encantado Carretera Federal 307 Km 24

Reviews and Ratings <br />

Feedback from previous guests about their experience.

80%

loved the resort and would return for another relaxing stay

8.0/10

Great

Rooms

8.0

Location

9.4

Service

6.2

Dining

7.6

Owen

United Kingdom, January 2025

7.8/10

We had a wonderful time at the resort with stunning lagoon views and a relaxing atmosphere. The staff was exceptionally kind and attentive, particularly during our spa day. However, the overbooking incident caused some stress, and the service at the restaurant could be improved. Overall, it's a beautiful place with great amenities, though it still feels like it's not quite finished.

Rooms

8.0

The rooms were spacious and beautifully designed, featuring a massage bench on the terrace, but there were some unfinished details like visible ducts on the walls.

Service

7.0

While many staff members were sweet and attentive, we encountered issues at check-in and some areas could benefit from more personalized service.

Location

9.0

The resort is perfectly nestled next to the lagoon, offering a serene and picturesque setting for relaxation.

Dining

7.0

The dining experience was delightful, especially with Chef Pedro's cuisine, but the service could be a bit slow and lacked atmosphere.

Facilities

8.0

The resort boasts fantastic facilities including a spa and pool area, but some areas are still under construction.

Stella

United Kingdom, January 2025

7.6/10

My experience at MÍA Resort was a mix of exceptional moments and a few frustrating details. The staff was incredibly welcoming and accommodating, and the spa day we had for a birthday celebration was lovely. However, the service could have been improved, notably at the restaurant where we felt the staff could use some training. The stunning lagoon view added to the charm, but some hiccups with overbooking and check-in left a mark on our experience.

Rooms

9.0

The rooms were spacious and clean, equipped with modern amenities like a private infinity tub, making for a comfortable stay.

Service

6.0

While some staff members were sweet and professional, others needed more training to enhance the luxury experience.

Location

9.0

Nestled by the lagoon, the hotel location offers a peaceful escape while being conveniently close to downtown Bacalar.

Dining

7.0

The restaurant served delicious food, but the service was slow and lacked an engaging atmosphere, which detracted from the overall dining experience.

Facilities

7.0

The facilities were beautiful, with a lovely pool and spa, but construction was ongoing which detracted from the experience.

Theodore

United Kingdom, January 2025

7.0/10

I had a mixed experience at this hotel. The location by the lagoon is stunning, and the grounds are beautiful, but my initial check-in experience was concerning due to room availability issues. The service varied from lackluster to exceptional in different areas, and while the food was delicious, the dining experience could use some improvement. Overall, I think the hotel has potential but needs to refine its customer service to truly achieve that luxury feel.

Rooms

7.0

The rooms were spacious and comfortable, with a nice Jacuzzi. However, there are some construction details that need attention.

Service

6.0

The service was inconsistent; while some staff were very attentive, others seemed indifferent. They definitely need some training to enhance their hospitality.

Location

9.0

The location next to the lagoon is excellent, offering beautiful views and a peaceful atmosphere.

Dining

7.0

The food was outstanding, but the overall dining service lacked the welcoming atmosphere. Some improvements in promptness and menu presentation would go a long way.

Facilities

6.0

The hotel grounds are lovely, but the ongoing construction detracted from the overall luxury experience.

Julian

United Kingdom, December 2024

7.4/10

This resort has a stunning location right on Bacalar Lake, and our room was spacious and beautifully designed, but the service needs to improve for a luxury experience. We enjoyed the amenities and had some great meals, yet the staff's responsiveness fell short during our stay.

Rooms

7.0

The Grand Je’ex suite was spacious and equipped with a massage bench on the terrace, which was a lovely surprise. However, there were some unfinished elements visible, like holes in the walls, which detracted from the overall experience.

Service

5.0

The service did not match the luxury price we paid. There were delays in room cleaning, and our requests for service often required multiple reminders.

Location

10.0

The location on Bacalar Lake is simply breathtaking, with direct access to the water and stunning views from the restaurant and pool area.

Dining

9.0

Dining at the restaurant was a highlight. The Yucatan influenced cuisine was delicious, and the staff was attentive during our meals.

Facilities

6.0

The facilities are decent, with a nice pool and spa options, but some areas are still under construction, which affected our experience.

Grayson

United Kingdom, November 2024

8.4/10

I had an unforgettable experience at this charming boutique hotel. The stunning location by the lagoon offered breathtaking views, and the intimate atmosphere was perfect for a relaxing getaway. The rooms were spacious and came with everything I needed, including a luxurious jacuzzi. However, the service had its moments; while some staff were fantastic, a bit more training could certainly enhance the experience. Overall, great value for a luxurious stay in a beautiful setting.

Rooms

9.0

My room was spacious with a stunning view of the lagoon, and the jacuzzi was a fantastic touch. It had everything I needed, from Wi-Fi to air conditioning.

Service

7.0

The staff members were incredibly kind and attentive, but a few seemed to lack experience. A bit more training would definitely help.

Location

10.0

The hotel is perfectly situated next to the lagoon, surrounded by beautiful nature—truly an ideal spot for relaxation.

Dining

8.0

The food was superb and creatively presented, each meal was a delight. I could enjoy each bite, but a wider variety of options would be great.

Facilities

8.0

The hotel has a cozy pool area and even a gym, which I found very convenient for a small boutique hotel.